FAQ

Where do you ship?

See our Shipping Policy for the countries we currently ship to. You'll get a tracking link by email as soon as your order ships.

How long does delivery take?

Once your order has shipped, delivery usually takes 5–10 business days. Times can be longer during holidays or because of carrier delays.

How much is shipping?

Shipping costs are calculated and shown at checkout before you pay.

Can I return an item?

Yes. You can return unused items in their original packaging within 30 days of delivery. If something arrives damaged, faulty or wrong, we'll replace it or refund you in full. See our Refund Policy for details.

How can I contact you?

Email us at support@tipwonderpaws.com or send a message through our Contact page.